You are on: Iskon / For business / Small and medum business / Telephone / Iskon.Voice
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Talk more affordably towards all destinations and achieve significant savings on your phone bill!
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Iskon.Voice
| To whom the service is intended for?
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- Companies wishing to reduce phone expenses
- Companies using or planning to use home central telephone central
- Companies using SDSL service, and in need of larger number of telephone connections
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| Inquiries about the service and offers
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For all inquiries and offers, please contact Sales department to small and medium business users, telephone 01 6000 790 or e-mail prodaja-sm@iskon.hr
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| Description
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Iskon telephone service is generated most commonly over users’ existing infrastructure on user’s location – by using existing or newly ordered telephone pairs. In case a user needs additional pairs, they can be ordered over Iskon.
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| What is included?
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Iskon.Voice service enables user the choice of adequate telephone connections according to connection types the user is already using or wish to use.
- Up to 4 ISDN BRA (1 to 8 voice channels)
- Necessary number of analog lines
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| Advantages
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- All in one place and on one invoice (the service is charged exclusively over Iskon invoice)
- Qualitative voice service
- Up to 30 % savings on national and up to 50 % savings on international telephone calls
- Retaining existing telephone numbers
- Possibility of establishing VPN solutions for voice traffic in case the user to has more locations also using Iskon.Voice service
- Using existing home telephone central without additional investments
- Ensured necessary equipment and surveillance
- Second as a billing control unit
- Detailed listing of calls, over user’s web site MojIskon
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| Included additional services
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- caller ID
- calling number ID
- outgoing individual number screening
- call forward unconditional (CFU)*
- call forwarding busy (CFB)*
- call forward no replay (CFNR)*
- call waiting (CW)*
- call hold (Call HOLD)*
- conference call (8 participants at most)*
- direct dial (Direct dial-in DDI)**
- surveillance and maintenance
- customer support 24/7
- SLA – contract regarding quality service level
* given that customers’ phone central supports the service
** Direct dial – possibility of calling the number directly within a company without operators’ house central interference. Assigning necessary number of DDI numbers.
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